Citeline Marketplace gives study teams access to 130+ pre-vetted recruitment partners across advocacy, HCP, pharmacy, digital health, and specialist recruitment channels, all through a single contracting and reporting framework.
You choose which partners to activate.
Partners are pre-contracted and covered by existing service agreements, reducing repeat due diligence
Connect with underserved patient communities across traditional and nontraditional recruitment channels
Partner billing is tied to agreed milestones rather than upfront commitments
Citeline Marketplace cuts setup time, so campaigns go live while enrollment is still open.
Select and activate the recruitment partners best suited to your study.
Rare disease and condition-specific advocacy organizations with established patient communities
Specialist patient recruitment firms with proven experience across phases and indications
Digital health apps with large patient user bases relevant to your therapeutic area
Pharmacy networks with direct access to patients who match common eligibility criteria
HCP networks enabling geo-targeted outreach to treating physicians and their patients
Agencies managing patient-facing recruitment advertising across digital and traditional media
| Capability | Other Recruitment Vendors | Citeline Marketplace |
|---|---|---|
| Multiple recruitment channels | Limited | |
| Advocacy groups | Sometimes | |
| HCP networks | Sometimes | |
| Pharmacy outreach | Rarely | |
| Single contracting framework | No |
Citeline Marketplace gives sponsors access to 130+ pre-contracted, pre-vetted recruitment partners — spanning patient advocacy groups, HCP networks, pharmacies, digital health platforms, advertising agencies, and specialist recruitment firms. Partners are covered by existing Citeline master service agreements, reducing the need for separate contracting and repeated due diligence. You select from the network, launch with IRB-approved campaign materials, and monitor all partners from a single platform.
The network includes patient advocacy groups, traditional recruitment companies, advertising agencies, mobile app developers, patient engagement platforms, pharmacies, and healthcare provider networks — across both traditional and nontraditional channels in multiple geographies. New partners are added continuously.
Partner billing is tied to pre-agreed performance milestones: referral, screen, or randomization. This means billing is linked to outcomes rather than upfront commitments, supporting cost-effective recruitment across the partner network.
Partners can be selected based on protocol eligibility criteria, target countries, therapeutic area, and competitive engagement landscape. Key selection attributes include protocol-matched patient availability, relevant trial experience, and limited active engagement in competing studies.
Citeline Marketplace is part of Citeline’s broader Patient Engagement & Recruitment offering, alongside Trial Portfolio Websites (patient awareness), Community Portal (ongoing engagement), and Citeline PatientMatch (patient identification). Together, these solutions support the clinical trial journey from first awareness through to recruitment and enrollment.
Single-channel recruitment limits patient reach and concentrates enrollment risk in one source. When that source underperforms, there is no fallback. Citeline Marketplace lets sponsors activate multiple complementary channels simultaneously — advocacy groups, HCP networks, pharmacies, digital platforms — and optimize investment among them based on live performance data. Studies that diversify their recruitment approach consistently reduce reliance on any one channel and are better positioned to respond when enrollment slows.
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