Community Portal lets you build a secure, sponsor-branded community of patients, caregivers, and healthcare professionals.
A growing registry of consented patients, caregivers, and HCPs who have chosen to stay connected
Survey members on unmet needs, access barriers, and preferences to inform protocol design
De-identified analytics covering demographics, therapeutic interests, and engagement over time
Citeline builds your branded registration experience, making it simple for patients, caregivers and HCPs to join, manage their preferences and stay connected.
De-identified analytics show who is in your community, how it is growing, and how members respond. Configurable surveys let you collect patient feedback before a protocol is finalized.
Outcomes from sponsor communities running on Citeline today.
Registration page, welcome email, and every communication carry your brand identity throughout the full member journey.
Members hear automatically when a new trial opens, a site goes live within their radius, or a new study document is published.
Member-managed consent and notification preferences are built in from day one, supporting your obligations around data privacy and communications compliance.
Segmented messaging keeps patients informed and connected between studies, so relationships extend beyond any single trial.
Community demographics, growth tracking, and therapeutic-area interests in one centralized, privacy-safe view.
Works alongside Citeline PatientMatch, Trial Portfolio Websites, HCP Awareness, and Citeline Marketplace as part of one ecosystem.
Citeline builds a public community page and a configurable intake form. Members register through a three-step flow covering profile, notification preferences, and consent. They control how they are contacted from that point on, and can update their preferences at any time.
Segmented outreach, trial alerts, and sponsor-branded communications help your community stay informed between study opportunities. Automated alerts fire when a new trial opens, a nearby site goes live, or a new trial document is published, so relevant members hear about it without manual effort from your team.
Before a protocol is locked, go back to your community and ask. Survey members to understand where participation barriers sit, what information they need, and what would make a study easier to join. Those findings feed into protocol planning and shape the awareness campaigns you run when the study opens.
A community built for one study becomes an audience you draw on for the next. Sponsors using Citeline Community to engage existing members see between 10 and 300+ additional referrals per study, depending on community size and maturity. The value compounds with each protocol.
A central dashboard covers member counts, demographic distribution, geographic spread, therapeutic-area interests, and notification open rates. All analytics are de-identified, giving sponsors a clear view of community health without accessing personal member data.
Citeline Community is a configurable patient community and registry solution that helps sponsors build long-term relationships with patients, caregivers, and HCPs. Sponsors engage members through targeted communications, collect feedback to inform trial design, and maintain a consented pool of prospective participants for future studies.
Citeline builds a public web page and a configurable intake form under your brand. Registration follows a three-step flow covering profile, notification preferences, and consent. Members set their own preferences at sign-up and can update them at any time.
Communications include alerts about upcoming trials, custom messages to targeted member segments, and recruitment materials shared before a study starts. Automated alerts fire when a new trial opens, a nearby site goes live, or a new trial document is published, so members stay informed without manual effort from your team.
Community does not replace active recruitment; it builds the foundation that makes recruitment more effective. When a new trial opens, sponsors using Citeline Community to engage existing members see between 10 and 300+ additional referrals per study, depending on community size and maturity. The bigger the community, and the longer it has been engaged, the stronger that referral pool.
A de-identified analytics dashboard covers member counts by type, demographic distribution including sex, age, and race or ethnicity, geographic distribution, subscriber growth by day, week, month, or all-time, therapeutic-area and disease-interest tracking, and notification open rates. All data are de-identified.
Members opt in at registration, set their own notification preferences, and control how they are contacted from that point on. Consent and preference management are built into the platform, supporting sponsors in meeting their data privacy and communications obligations.
Traditional registries focus on collecting participant information. Citeline Community extends that foundation with ongoing communications, engagement tools, configurable surveys, and de-identified analytics. Sponsors can collect patient feedback to support protocol design, alongside building a consented audience they can activate when a relevant study opens.
