Reach physicians treating patients eligible for your trial

Citeline HCP Awareness is a managed physician outreach service that increases study visibility and supports referral activity throughout enrollment

Awareness is the first step toward patient referral

Increase study visibility among physicians treating eligible patients to drive referrals and support enrollment
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Identify

Build an audience of physicians treating protocol-relevant patient populations by specialty, geography, and patient proximity

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Engage

Deliver targeted, localized study information through physician-focused outreach and dedicated CRM support

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Refer

Guide interested physicians to study information, participating sites, and clear next steps for patient referral

Features

Expert-led physician outreach, managed end to end

From physician identification through outreach execution and campaign optimization, Citeline’s team manages every step.

Identify physicians treating patients who match your study criteria

Translate your protocol criteria into a targeted physician audience and focus engagement on healthcare providers most likely to encounter eligible patients.

  • Target protocol-relevant physicians
  • Focus outreach on relevant healthcare providers
  • Support patient referral pathways
  • Claims data
  • Biomarkers
  • Real-world data
Healthcare professionals discussing documents at a desk, holding a pen and gesturing.

Engage physicians through a trusted healthcare professional network

Deliver study information through specialist healthcare communities and connect with physicians in a relevant professional environment.

  • Reach opted-in healthcare professionals
  • Engage physicians with personalized messaging
  • Support multi-country studies
  • Skipta network
  • HCP Engagement
  • Personalized Outreach

Turn physician awareness into referral opportunities

Keep your study visible throughout recruitment with expert campaign management, performance reporting, and ongoing optimization.

  • Dedicated campaign support
  • Reporting on reach and engagement
  • Ongoing enrollment support
  • Referral Support
  • Campaign Optimization
  • Expert Guidance

The data powering physician engagement

Combining real-world evidence and HCP intelligence to support targeted physician outreach

300M
US lives represented in claims data
210M+
Lives represented in lab and biomarker data
1.7M+
Healthcare professionals in the Skipta network
32
online medical communities in the Skipta network

Connect with physicians treating eligible patients

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Identify physicians treating protocol-relevant patients

Identify physicians most likely to encounter patients who match your study criteria.

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Drive referral opportunities

Help physicians understand eligibility criteria, locate participating sites, and refer appropriate patients.

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Expand your investigator network

Surface physicians who may be suitable candidates for future investigator or site discussions.

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Engage physicians across global markets

Deploy localized engagement programs across multiple countries with a consistent campaign approach.

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Gain insights from treating physicians

Gather feedback from physicians working directly with relevant patient populations to inform study planning.

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Keep your study visible throughout recruitment

Maintain physician awareness through ongoing outreach and re-engagement programs across the enrollment period.

How It Works

From physician identification to patient referral

Your dedicated CRM works with your team to build a targeting algorithm from your protocol’s inclusion and exclusion criteria. Citeline’s real-world data — covering 300 million US lives across claims, lab, and biomarker records — is then used to identify the treating physicians most likely to have protocol-relevant patients on their caseload, filtered by ICD-10 codes, specialty, and proximity to your active sites.

The RWD-built audience is matched against the Citeline Skipta network — 1.7 million opted-in healthcare providers across 32 specialized online medical communities. HCPs are prioritized by patient volume, specialty, and site proximity, ensuring outreach to physicians most relevant to your study rather than a broad, undifferentiated list.

Targeted communications go out to individual physicians as personalized, one-on-one messages tailored to their patient context. Campaign outreach directs HCPs to your study website where they can review eligibility criteria, pre-qualify patients, find site locations, and take the next step toward referral. Outreach is localized by country where required.

Your CRM provides regular performance updates on HCP reach, open rates, click-through activity, and referral progression. Re-engagement campaigns can be run to follow up with physicians who showed interest in the initial outreach — as Citeline did for Sol-Gel Technologies, where the re-engagement campaign achieved an 82.04% average open rate and 89.28% average click rate.

Doctor using a digital tablet with healthcare icons, communication symbols, and a global network overlay.
Digital network of connected nodes and user icons over a world map and city skyline.
Doctor in a white coat and stethoscope uses a laptop in a bright clinical setting.
Front page of the case study titled Sol-Gel Builds Awareness of Rare Skin Condition, Generates Leads.
Case Study

HCP Awareness campaigns in action

Gorlin syndrome affects about 1 in 31,000 people. When Sol-Gel’s 140-patient trial fell behind, Citeline had a seven-country physician campaign live in under a month. Find out how Citeline helped Sol-Gel get its trial back on track.
Content

Explore further resources

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Pricing

Find the right HCP Awareness package for your team

Speak to a Citeline expert to discuss your use case, access needs, and the right setup for your organization.

Frequently Asked Questions

Citeline HCP Awareness helps sponsors identify and engage physicians treating patients who align with their study criteria. By combining real-world data with healthcare provider engagement, campaigns increase study visibility among relevant physicians and help support referral activity throughout recruitment.
Citeline HCP Awareness is designed for clinical operations, patient recruitment, enrollment, and study teams looking to increase physician awareness of their trial and strengthen referral pathways to participating study sites.

Citeline uses real-world claims, lab, and biomarker data to identify physicians treating patients who align with your protocol criteria. Audiences are built using inclusion and exclusion criteria, specialty, geography, and proximity to participating study sites.

Once physician audiences have been identified, campaigns can be delivered through Citeline Skipta, a network of 1.7 million opted-in healthcare professionals across 32 specialist communities. This allows sponsors to engage physicians with relevant study information in a trusted professional environment.

Sponsors receive reporting on healthcare provider reach, engagement metrics, and referral activity throughout the campaign lifecycle. Insights can be used to optimize outreach strategies and maintain study visibility throughout enrollment.

Yes. Campaigns can be deployed across multiple countries using localized engagement strategies and content, helping sponsors reach healthcare professionals across global markets while maintaining a consistent campaign approach.

Citeline HCP Awareness is part of Citeline’s Patient Engagement & Recruitment ecosystem and can complement solutions such as Citeline PatientMatch, Trial Portfolio Websites, and Community Portal. Together, these solutions help sponsors engage key stakeholders throughout the recruitment journey.

Speak to the HCP Awareness Campaigns team

Have a question or need more detail? Tell us about your study and our team will be in touch shortly.


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